Pune Plays Football

Teams from different lines of business within Pune’s contact center went face-to-face to compete during a day-long football tournament.

Eight teams participated and the final match saw Team Customer Service take on Team Flight Failure, with Customer Service taking the win!

Team Pune Gives Back

Pune employees recently collaborated with Vasundhara Abhiyan, a non-governmental organization that has supported environmental conservation in Pune for over 11 years.

A team of employees, family, and friends came together to carry 200 saplings up a hill for planting, dug holes for planing, and repaired contour trenches. It was a great opportunity for the team to come together to do good for our planet!

Fareportal Employees Help Clean Up East River Park

A group of employees in New York City volunteered with New York Cares at the Lower East Side Ecology Center last weekend. They helped the center clear weeds, plant flowers, and mulch the area. The Ecology Center offers unique e-wast and composting services, environmental stewardship opportunities, and educational programming to all New Yorkers who want to learn about environmental issues.

Fulfillment Team Leaders Recognized

On July 4th, Fareportal Gurgaon recognized its Fulfillment Team Leaders for their role in supporting our frontliners to become their best!

Thank you to our team leaders for your consistent contributions to Fareportal’s continued growth and vision!

Fareportal Sponsors Covenant House’s Night of Broadway Stars

Sponsoring the annual Night of Broadway Stars gala on June 18th, Fareportal helped Covenant House make the event it’s most successful gala in its 45-year history!

Covenant House and the Broadway community come together annually for one extraordinary evening to celebrate the remarkable courage of the program’s young people, who are saying no to homelessness and are seizing their dreams and claiming their futures.

The Covenant House invites is most committed supporters to share in a singular night of amazing talent and grace as it’s young people share the spotlight with renowned Broadway performers and demonstrate with heart, perseverance, and unwavering support, radical change in their lives is possible.

Supporters of the event make a tremendous impact on the lives of youth experiencing homelessness. This year, over $2.1 million was raised to fight to end youth homelessness and human trafficking across the Americas.

Fareportal Hosts 12 Students from the Jain Youth Exchange Program

Fareportal senior leadership including Sam S. Jain (Founder and CEO), Jim Dullum (COO), Harsh Sood (CTO), and Corissa Leong (SVP, People and Culture) recently met with 12 students from the Jain Youth Exchange Program. During their visit to Fareportal, the students learned about the company background, business overview, and also had some time for Q&A.

This year, the students will venture to Boston, New York, Washington, D.C., Chicago, and San Francisco to undergo a rigorous program of cultural and professional exchange of ideas and learning. They are given 60-90 minutes of time with business and professional leaders in the field of finance, technology, engineering, medicine, law, real estate, hospitality, media, arts, gems and jewelry, government, interfaith, academia, and more.

Royal Pacific Recognized by Cathay Pacific

Airline partner, Cathay Pacific, recently held their Top Agent Award Dinner where Royal Scenic was recognized. Tracy Chan, Director of Business Development and Ivy Yeung, CEO represented the company and accepted the award at the event.



Giving Back to the Long Island Chapter of the National MS Society with Fareportal’s Personal Impact Program

This month’s Personal Impact Recipient is Tanya Jackson, Manager of Accounts Payable in our New York Headquarters. She chose to support the Long Island Chapter of the National Multiple Sclerosis Society. It was founded in 1946 to raise awareness and support for people with the disease which is a chronic and typically progressive condition involving damage to the sheaths of nerve cells in the brain and spinal cord.

Considering themselves more of a unified movement than organization, the NMS is a gathering place for people with MS, their family and loved ones, healthcare providers, volunteers, and all those that seek a world free of MS. It’s a place to connect and take action where mobilization of all possible human and financial resources achieves results.

Tanya has been involved with the National MS Society for a year. A few of her friends and a family member are battling the disease. She felt compelled to get involved when she met a woman at her gym who was battling the disease and told Tanya how working out made her feel stronger, minimized her pain, and helped her deal with the depression and emotional aspect of the disease.

Tanya has participated in boot camp and work out activities that are organized by the National MS Society.

Tanya said that getting involved with them is easy. There are all sorts of activities such as walking, biking, and other workout challenges. Getting involved helps me get exercise all while serving a good cause.

If you’d like to get involved in your local chapter of the National Multiple Sclerosis Society, click here. The Multiple Sclerosis movement is a worldwide phenomenon! If you’d like to get involved you can search for your local MS non-profit organization on the MS International Federation’s site.

Recognizing Excellence: Contact Center Agent, Prior

Meet Contact Center agent, Prior, one of Fareportal’s shining stars. He consistently delivers great experiences to our customers and they are so amazed by his service, they regularly post online reviews of their experiences for all to read! Here’s what some of his customers had to say recently. CheapOair is absolutely awesome! Not online did […]