When did you join Fareportal and what ‘s your title? I joined Fareportal in September 2017 as the Senior Vice President of Partnerships and Market Strategy. What did you do before joining Fareportal? I was the Director of Sales, Marketing, and Loyalty for Oneworld, which called for leading sales and marketing efforts to generate incremental high-yield revenue for member airlines through direct and […]
Adrian Anthony from Pune’s Customer Service team was the subject of a handwritten letter of appreciation from one of our CheapOair customers! The customer was impressed with Adrian’s unique style of his customer service approach and the manner in which he addressed her booking needs. “I am certain that the service he gave me will be repeated, as […]
National Hispanic Heritage Month is the period from September 15 to October 15 in the United States, when people recognize the contributions of Hispanic and Latino Americans to the group’s heritage and culture. Hispanics account for a large portion of our employee population and our MilesAway blog spotlights two of our many amazing employees. Chema Alvarado, SVP of […]
35 employees from our Gurgaon office participated in the sixth annual Pinkathon, India’s largest and only run for women. More than 60,000 women in 8 cities across India participated in this year’s series of events which is organized by the United Sisters Foundation. It’s designed to spread awareness about breast cancer and other health-related issues […]
The southern Indian state of Kerala experienced its worst floods in 100 years, which has claimed at least 370 lives and displaced over 800,000 people. To date, the estimated damage in the state has crossed Rs19,000 crore ($2.72 billion). These figures are rapidly increasing and the path to recovery will be long & arduous. As […]
Meet Mireille who works in our contact center in Mexico. Mireille recently received an impressive customer review where she was awarded a perfect 10 on the post-purchase survey which measures speed, ability to answer questions in a professional manner, and the probability that her customer would recommend CheapOair to others. The customer was extremely satisfied […]
Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations.