CheapOair Wins Top Design Honors for its Website

CheapOair website honored as “Best in Class” in Interactive Media Awards

November 25, 2014 — CheapOair, a leading hybrid (online/traditional) travel agency, announced today that it was recognized with top industry honors for its website.

CheapOair’s website was named “Best in Class” winner in the Travel/Tourism category in Interactive Media Awards. Out of 224 entries in the Travel/Tourism category, only 7 were selected as Best in Class winners. CheapOair’s website scored the win with a high, overall score of 481 out of 500.

“CheapOair’s website was earlier recognized as the fastest online travel agency website by Compuware, based on its average response time, availability and consistency,” said Harsh Sood, chief technology officer at Fareportal, the parent company of CheapOair. “We’re excited that CheapOair’s website is now honored by Interactive Media Awards based on its design, content, feature, usability and standards compliance.”

Created by the Interactive Media Council (IMC), a nonprofit organization of leading web designers, developers, programmers, advertisers and other web-related professionals, Interactive Media Awards recognize the highest standards of excellence in website design and development.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair Wins Top Creative Honors for its Mobile App and Mobile Website

CheapOair mobile app and website recognized as Gold winners in MarCom Awards

November 24, 2014 — CheapOair, a leading hybrid (online/traditional) travel agency, announced today that it was recognized with two top industry honors for its mobile app and mobile website.

CheapOair mobile app and mobile website were named as Gold winners in two categories – Mobile App of the Year and Mobile Website of the Year – in MarCom Awards. Only 23% of this year’s entrants were recognized with the Gold award.

Since launch, the CheapOair app has been downloaded a total of over 3 million times and is downloaded an average of 4,500 times a day. With the app, consumers can – a first in the industry – book ancillaries, such as baggage, premium seats, priority boarding, and even choose their exact seats. The app has been rated 4 or 5 stars by more than 80% of users and was named to the Top 10 Travel Apps of the Year list by App Annie (in the U.S. and 78 other countries).

“CheapOair’s app has been rated highly by its users and ranked on the Top 10 Travel Apps of the Year list by App Annie,” said Harsh Sood, chief technology officer at Fareportal, the parent company of CheapOair. “We’re excited that both the mobile app and mobile website are now recognized by MarCom Awards based on their creative design and usability features.”

Organized by the Global Association of Marketing and Communication Professionals, MarCom Awards is an international creative competition that recognizes outstanding achievement by marketing and communication professionals. More than 6,500 entries were received this year, from U.S., Canada and 15 other countries, with winners ranging from start-ups to Fortune 500 companies.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair Announces Top Destinations for Thanksgiving 2014

Year-Over-Year Data Shows Four New International Cities are among the Top Traveled to Destinations

November 20, 2014 — CheapOair, the first flights-focused hybrid travel agency, today announced its top ten most popular domestic and international destinations for Thanksgiving. Los Angeles, Orlando and Denver once again dominated this year’s top three domestic spots, however the most popular international destinations list highlights Cancun as the most flocked-to destination this year, followed by Manila and San Juan.

Domestic Thanksgiving Travel Facts 2014 vs. 2013:
This year, the top destinations remain the same when compared to 2013, showing, for the majority, only slight increases in average airfare. In addition to the top three cities upholding their positions this year, San Francisco, CA and Chicago, IL made a jump to the top six destinations, which moved Las Vegas, NV to the number seven spot. The average roundtrip airfare of 2014 is approximately $392, and travelers seeking the best value can find the lowest fares to Orlando, Denver, Dallas, Chicago, Las Vegas, Ft. Lauderdale and Phoenix, as they are all priced below average.

domestic destinations data 11.19.14

International Thanksgiving Travel Facts 2014 vs. 2013:
This year’s data for international travel yielded four new destinations; Manila, Puerto Vallarta, Dublin and Sydney, replacing Mexico City, Guadalajara, Vancouver and London from 2013. This year, airfare prices are varied, showing a combination of both decreases and increases across the board. With a slight cost decline this year for Cancun, the destination moved to the number one spot, as opposed to being number three in 2013. However, the opposite occurred for Toronto, whose cost also declined from 2013 but now holds the sixth spot, versus the first.

intl destinations data 11.19.14

“When it comes to booking travel plans this Thanksgiving, we advise consumers to be flexible, and utilize CheapOair to compare fares and search for different flight options,” explains Thomas Spagnola, CheapOair’s Senior Vice President of Supplier Relations. “Booking flights that are scheduled to fly on off-peak days, whether that be shortening or extending the holiday weekend, will put travelers at ease, and produce the lowest fares.”

By consistently monitoring travel trends, CheapOair’s mission is to educate and aid consumers and travel professionals in both planning their travel accommodations and staying current on the most popular destinations. With a portfolio of products, including partnerships with 450 global airlines, CheapOair’s inventory is guaranteed to find the highest quality, cost efficient, reservations in the industry.

The fares referenced are averages, calculated based on bookings made 30+ days in advance, leaving anytime Friday before Thanksgiving and returning Sunday or Monday following the holiday. With that in mind, the average fare to the top 10 destinations is $391.00. With 90% confidence, CheapOair predicts that the fares can fluctuate +/- $160, based on tickets purchased prior to Nov 6, 2014.

For more information, please visit http://www.CheapOair.com, http://www.cheapoair.com/mobile, or on our social media pages, http://www.Facebook.com/CheapOair and https://twitter.com/cheapoair.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

Travelong Receives Outstanding Sales Award from SriLankan Airlines

Fareportal and its companies once again recognized for annual sales performance

November 04, 2014 — Travelong, a Fareportal company, announced today that it received an outstanding sales performance award from SriLankan Airlines, the national carrier of Sri Lanka. This marks the second consecutive recognition of Fareportal and its companies by the airline.

“Congratulations to Travelong on receiving the Silver Award for USA, We value our partnership and thank the Travelong team for their remarkable sales achievement for SriLankan Airlines in 2013/2014,” said Dillan Ariyawansa, head of SriLankan Airlines North America.

The award was presented during the 2014 Agent Awards ceremony at the Permanent Mission of Sri Lanka to the United Nations in New York on October 9, 2014, by Nishantha Wickremasinghe, chairman of SriLankan Airlines, Dillan Ariyawansa, head of SriLankan Airlines North America and Ajith De Alwis, operations manager of SriLankan Airlines USA.

“We are extremely proud to receive the Silver award from SriLankan Airlines for outstanding sales in 2013/2014,” said Sanjay Hathiramani, senior vice president of supplier relations at Fareportal, the parent company of Travelong and CheapOair. “To be continuously recognized by SriLankan Airlines further validates our commitment to providing the best value and unmatched choice for our consumers.”

According to Wickremasinghe, tourist arrivals in Sri Lanka have reached an all-time high since 2012, with double digit growth expected in 2014. Similarly, Travelong bookings to Sri Lanka have continued to increase every year, with frequent promotions encouraging customers to take advantage of Travelong’s flight-focused search engine, cheapest fares and fastest booking path in the industry to find affordable travel deals to one of the world’s most exciting destinations, Sri Lanka.

About SriLankan Airlines
SriLankan Airlines, the national carrier for Sri Lanka and the newest member of the oneworld alliance, is an award-winning airline with a firm reputation as a global leader in service, comfort, safety, reliability, and punctuality. Awards include World’s Friendliest Cabin Staff by Skytrax, Best Airline in South Asia from Travel Trade Gazette, World’s Most Reliable Operator of Airbus A330s and A340s by Airbus Industrie, and the Etihad Global Excellence Award for Best Regional Caterer. Launched in 1979, the airline’s hubs are located at Bandaranaike International Airport in Colombo and Mattala Rajapaksa International Airport, Hambantota providing convenient connections to its global network (including codeshare partners) of 89 destinations in 44 countries around the world. SriLankan has mutual code share services with Etihad Airways, Malaysia Airlines, Air Canada, Alitalia, Oman Air, Siberian Airlines, Finnair, Asiana Airlines and Mihin Lanka.

SriLankan Airlines joined the oneworld airline alliance on May 1, 2014 this year as the first carrier from the Indian Sub-continent. SriLankan now flies alongside some of the biggest and premier brands in the airline business – airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Royal Jordanian and S7 airlines. Together with its oneworld membership, the flagship carrier of Sri Lanka offers its customers convenient connections to a thousand destinations in over 150 countries, opportunities to earn and redeem frequent flyer miles any oneworld carrier and access to over 500 lounges for top tier frequent flyers.
http://www.srilankan.com

About Fareportal
Fareportal is a travel technology company that powers hybrid (online/traditional) travel agencies. Utilizing its innovative technology and company owned and operated contact centers, Fareportal has forged strong industry partnerships with over 450 airlines, 150,000 hotels and 100s of car rental companies to serve millions of customers every year. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal’s airline partners benefit from access to a broad customer base that books high-yield international travel and add-on ancillaries at a rate higher than the industry average. To learn more, visit http://www.fareportal.com.

CheapOair Launches New TV Commercial

Leading hybrid travel agency to run TV spot on top cable networks

October 24, 2014 — CheapOair, leading hybrid (online/traditional) travel agency, announced today that it launched a new TV commercial that follows in the successful direct response format that has worked well for the company previously; online, in print, in radio, and in its previous TV commercials. The new TV spot runs on BBC America, Comedy Central, FXX, MTV, Palladia, TBS, TV One and VHC and was created by N. Watson Productions.

The new TV commercial prominently shows CheapOair’s phone number, which is a key differentiator for the travel agency, and explicitly highlights CheapOair’s unique flight search capabilities, such as an easy, 3-step booking process, as well as ability to mix and match itineraries on different airlines and search for alternate dates and airports. It also showcases some of CheapOair’s more than 450 airline partner brands.

“Direct response is in CheapOair’s DNA,” said Patriek Karayil, chief marketing officer at Fareportal, the parent company of CheapOair. “The spot follows in the footsteps of our other award-winning TV commercials, highlighting what CheapOair is best known for: our hybrid – online and traditional – travel agency model.”

Previous CheapOair spots received high praise and recognition in the industry, with its “Possibilities” spot winning 2014 Magellan Awards and its “Get There for Less” spot winning 2011 Magellan Awards from Travel Weekly, both in the Online Travel Services Marketing – TV Commercial category. To view the latest spot, go to: https://www.youtube.com/watch?v=Yv-cwrpXjA8.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair Named Finalist in Two Customer Service Categories in 7th Annual International Service Excellence Awards

Superior customer service recognized in ‘Contact Center of the Year’ and ‘Customer Focused Innovations of the Year’ categories

 

October 15, 2014 — CheapOair announced today that its customer service contact centers were named as finalists in two categories – in the ‘Contact Center of the Year’ category, as well as ‘Customer Focused Innovations of the Year’ category – in International Service Excellence Awards. Organized by the Customer Service Institute of America and International Council of Customer Service Organizations and now in its 7th year, International Service Excellence Awards are the preeminent awards for the customer service profession, designed to recognize, promote and reward excellence, professionalism and outstanding achievement in the industry.

CheapOair has seven contact centers globally, in Midtown Manhattan New York and Las Vegas in the U.S., three in Canada, one in the United Kingdom, and one in India. Up against more than 80 applicants in the Contact Center category, CheapOair was named one of 12 finalists; with only approximately 15% of applicants selected as finalists in this highly competitive category. CheapOair was also named as one of only five finalists in the Customer Focused Innovations category. Out of 50 applicants, only approximately 10% of applicants became finalists in what proved to be an even more highly competitive category.

“Judged by customer service experts and with previous winners including such industry leaders as Delta, FedEx and Wells Fargo, these awards offer CheapOair an opportunity to showcase the tremendous importance of our unique focus on – and the excellent standards of – our customer service,” said Werner Kunz, COO at Fareportal, the parent company of CheapOair. “This global recognition is an award we are all incredibly proud of, as it validates our focus on offering our customers superior customer service and making their travel booking experience effortless, affordable and enjoyable.”

The final stage of the judging process in the 7th annual International Service Excellence Awards will include site visits to the finalist contact centers in November. Winners will be announced later this year.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair Announces Agreement with Jetstar Group

Travelers offered more choice for affordable airfares in Australia, New Zealand and Asia-Pacific

 

October 08, 2014 — CheapOair announced today that it now offers inventory from Jetstar Group airlines, including Jetstar Airways and Jetstar Asia. Jetstar is a group of low fares airlines offering flights to more than 60 destinations across Asia Pacific. This new agreement will offer CheapOair customers new, affordable airfare options in Australia, New Zealand, and across the Asia-Pacific region.

“This partnership with CheapOair offers Jetstar a great opportunity to offer our all day everyday low fares to more customers in the USA,” said Benjamin Tan, Jetstar’s Group Head of Sales.”

Consumers will benefit from the new Jetstar inventory, which has been added to CheapOair’s existing range of affordable flight options. Now, using CheapOair’s “Multiple Cities” feature, travelers will be able to book more than one leg of their next international trip with attractive Jetstar fares. For example, a customer traveling from Los Angeles to Sydney can search for Jetstar flights originating in Sydney to experience exotic countries like China, Fiji, Myanmar, Japan, Singapore, Thailand and Vietnam.

“With the introduction of Jetstar flights on CheapOair, we are excited to provide our customers worldwide with even more flight choices,” said Sanjay Hathiramani, senior vice president of supplier relations at CheapOair. “Those booking on CheapOair will be able to maximize their next trip to Australia, New Zealand, and destinations throughout Asia by booking a low-cost flight on Jetstar to help them experience more destinations on one trip.”

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

About Jetstar Group
The Jetstar Group is a network of value based carriers providing all day everyday low fares across Australia, New Zealand and the Asia Pacific region. Jetstar’s mission is to offer all day, every day low fares to enable more people to fly to more places, more often. The Jetstar Group is one of the largest low cost carriers in the Asia Pacific by revenue and has flown more than 140 million passengers since launching in 2004. In the past financial year ended June 2014, the Jetstar Group carried more than 20 million customers.

Fareportal Wins Magellan Awards for the Fifth Consecutive Year

Leading hybrid travel company once again recognized for innovation in online travel services marketing

 

October 1, 2014 — Fareportal, the parent company to leading hybrid (online/traditional) travel agencies CheapOair and OneTravel, announced today that Travel Weekly selected CheapOair as a Gold winner in the 2014 Magellan Awards in the Online Travel Services Marketing – TV Commercial category for its “Possibilities” spot. CheapOair also won the Silver award in Online Travel Services Marketing – Advertising/Marketing Campaign category for its APP-solute Getaway.

“Consistently winning the Magellan Awards for five years in a row is an exciting validation of CheapOair’s advertising and marketing efforts,” said Patriek Karayil, chief marketing officer at Fareportal.

From design to marketing to services, The Travel Weekly Magellan Awards honor the best in travel and salute the outstanding travel professionals behind it all. Since 2008, the awards have become some of the top accolades in the travel industry.

“Consistently winning the Magellan Awards for five years in a row is an exciting validation of CheapOair’s advertising and marketing efforts,” said Patriek Karayil, chief marketing officer at Fareportal. “At CheapOair, we aim to make travel effortless, affordable, and enjoyable by providing customers with the perfect trip, through relentless innovation in technology and unsurpassed customer service. Our advertising and marketing efforts support this mission and are designed to encourage millions of travelers to book their trips, effortlessly and affordably, with CheapOair every year.”

Previously, Fareportal won the following Magellan Awards:

  •     2013:
  •     Online Travel Services Marketing – Print Advertising for CheapOair NYC Campaign
  •     2012: three awards:
  •     Online Travel Services Marketing – App for “CheapOair Flight Search”
  •     Online Travel Services Marketing – Mobile Site for CheapOair Mobile Site
  •     Online Travel Services Marketing – Websites for OneTravel
  •     2011: three awards:
  •     Online Travel Services Marketing – TV Commercial for “Get There for Less”;
  •     Online Travel Services Marketing – Promotional Video for “Crazy in Love”;
  •     Online Travel Services Marketing – Overall – Blog for “CheapOair Travel Blog”
  •     2010:
  •     Online Travel Services Marketing – Promotional Video for “Lesson Learned”

About Fareportal
Fareportal is a travel technology company that powers hybrid (online/traditional) travel agencies. Utilizing its innovative technology and company owned and operated contact centers, Fareportal has forged strong industry partnerships with over 450 airlines, 150,000 hotels and 100s of car rental companies to serve millions of customers every year. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal’s airline partners benefit from access to a broad customer base that books high-yield international travel and add-on ancillaries at a rate higher than the industry average. To learn more, visit http://www.Fareportal.com.

Fareportal Receives KEEN New York’s Proud Partner Award for 2014

Leading hybrid travel brand recognized for leadership, dedication and support of KEEN New York

 

Maggie-and-Sam KEEN

September 23, 2014 –- Fareportal, the parent company to leading hybrid (online/traditional) travel agencies CheapOair and OneTravel, announced today that it was selected to receive KEEN New York’s Proud Partner Award for 2014. Each year, the award recognizes a company which contributed most to the organization’s mission of offering free recreational opportunities to children and young adults with disabilities.

 

“Continuing with our tradition, we have selected Fareportal for this special recognition in appreciation of the company’s leadership, dedication and continuing support for KEEN New York,” said Maggie Harrison, executive director of KEEN New York. “Together, Fareportal and KEEN New York are making New York a better place for children and young adults with disabilities to exercise and play and we look forward to expanding our partnership.”

 

Fareportal has developed a strong partnership with KEEN New York since the summer of 2013: sending dedicated volunteers, who assisted in KEEN’s inaugural Brooklyn Basketball program and who continue to help build other long-standing programs,  investing financially in the organization, and providing an opportunity to display KEEN’s Athletes’ artwork at the Fareportal headquarters with the creation of the Art@Fareportal program.

 

“Fareportal supports several charities worldwide, but as a company proudly headquartered in New York, with hundreds of New York-based employees, we are particularly honored to help support the great work being done in our local community,” said Sam Jain, CEO of Fareportal. “One of our favorite things to do is to give back to the New York community and that means helping every New Yorker, especially those who – like the boys and girls of KEEN – need our attention, time and support more than others. We are honored that our dedication and support of the organization is recognized with this prestigious award.”

 

The KEEN New York Proud Partner Award was presented to Fareportal’s leadership at KEENFest, KEEN’s annual fundraising gala, held on September 17, 2014. All of the proceeds from KEENFest benefitted free-of-charge, volunteer-based exercise and recreation programs serving children and young adults with significant disabilities.

About KEEN

Founded in 2008, KEEN New York is a volunteer-led, nonprofit 501(c)(3) organization and is an affiliate of KEEN USA headquartered in Washington, DC. KEEN New York’s local Board of Directors is comprised of community leaders, parents and volunteers with the purpose of overseeing the operation and ensuring that it remains true to KEEN’s mission: providing free recreational opportunities to children and young adults with disabilities by pairing them with trained volunteers for fun, noncompetitive activities. For more information, see: http://www.keennewyork.org.

About Fareportal

Fareportal is a travel technology company that powers hybrid (online/traditional) travel agencies. Utilizing its innovative technology and company owned and operated contact centers, Fareportal has forged strong industry partnerships with over 450 airlines, 150,000 hotels and 100s of car rental companies to serve millions of customers every year. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal’s airline partners benefit from access to a broad customer base that books high-yield international travel and add-on ancillaries at a rate higher than the industry average. To learn more, visit www.Fareportal.com.

Travelong recognized as Avianca Airlines Club Honores member

Fareportal and its consumer travel brand CheapOair recognized for sales achievement in third consecutive year

Travelong, Fareportal, Avianca, airlines, Carolina Serrano

August 19, 2014

Travelong, a Fareportal company, announced today that it was recognized by Avianca Airlines Club Honores program for the third consecutive year. To be admitted as a Club Honores member, Travelong generated excellent results for Avianca in terms of profitability, market share and sales volume. These performance indicators are measured annually by Avianca, and awards were given this year at Antigua, Guatemala where Travelong joined other top performing U.S. travel partners.

“We are proud of the relationship between Travelong and Avianca,” said Rolando Damas, managing director of North America and Asia at Avianca. “We have been happy to honor their outstanding results in revenue and market share for the past three years, and we look forward to continuing to work together in the years to come.”

Through parent technology company Fareportal and its consumer travel brand CheapOair, Travelong works closely with the airlines to promote their products and services. The company’s continued success has been acknowledged by awards from numerous airlines, as well as inclusion in Travel Weekly’s esteemed Power List.

SOURCE Travelong