Meet Aylin, who is one of our agents in Gurugram. Her customer was so pleased with her service that she left this glowing review on Trustpilot:

I found an excellent range of flights and times that fit my travel objective nicely. I did have a minor issue with booking the flight and called immediately. The lady at customer services was most helpful. She was pleasant and helped resolve the booking issue promptly. I also sent an e-mail detailing my issue with your [platform] regarding how you confused me with an alternate travel date for the return flight that I didn’t understand. Although I am computer literate your switch to an alternate travel day was unexpected. Nevertheless Aylin at your e-mail centre [understood] my problem and was good enough to issue a refund for the additional charges for the change/correction of the return flight. I am impressed with both your prompt and efficient reaction to my concerns, and your caring attitude. I will certainly make use of your booking services going forward. I will also when asked recommend you to friends and family. Many thanks for a job well done.