Meet Kriti, who works in our contact center in Gurgaon. She recently received two compliment s in one day from customers who were extremely satisfied with the service she provided them! The first customer praised her for her demeanor, noting that she was “great, very kind and helpful” during a transaction that involved making changes on a flight. […]
Our gold Hermes Award for CheapOair’s Fiji Valentine’s Day Giveaway campaign was delivered to our New York office! This is the first social media campaign from our newly integrated Branding and Communications Squad, and it was supported comprehensively by all of our communications tactics. As you can see in the picture below, the squad is pretty excited about the results of their teamwork and collaboration! […]
On July 4th, Fareportal Gurgaon recognized its Fulfillment Team Leaders for their role in supporting our frontliners to become their best!
Thank you to our team leaders for your consistent contributions to Fareportal’s continued growth and vision!
Fareportal senior leadership including Sam S. Jain (Founder and CEO), Jim Dullum (COO), Harsh Sood (CTO), and Corissa Leong (SVP, People and Culture) recently met with 12 students from the Jain Youth Exchange Program. During their visit to Fareportal, the students learned about the company background, business overview, and also had some time for Q&A.
This year, the students will venture to Boston, New York, Washington, D.C., Chicago, and San Francisco to undergo a rigorous program of cultural and professional exchange of ideas and learning. They are given 60-90 minutes of time with business and professional leaders in the field of finance, technology, engineering, medicine, law, real estate, hospitality, media, arts, gems and jewelry, government, interfaith, academia, and more.
In late May, Fareportal partnered with Voyager HQ and Amadeus to host the inaugural Travel Disruption Summit in New York City. The three companies are long-term strategic partners and proud supporters of the next generation of travel innovation.
The one-day symposium brought together the top 100 technology innovators in travel, tourism, and hospitality for focused discussions and actionable outcomes towards the advancement of the industry. The event included keynotes from thought leaders in innovation on topics such as identifying the technology gaps in the travel industry., API accessibility and partnerships, and the future of travel distribution with blockchain and the New Distribution Capability (NDC).
Excellence Awards CheapOair won the 2014 International Service Excellence Award from the Customer Service Institute of America and International Council of Customer Service Organizations.