Title: Associate Product Manager, Fintech
Location: Gurgaon, India
Who We Are:
Fareportal is a travel technology company powering a next-generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact centers, Fareportal has built strong industry partnerships providing customers access to over 500 airlines, a million lodgings, and hundreds of car rental companies around the globe. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal enables consumers to book-online, on mobile apps for iOS and Android, by phone, or live chat. Fareportal provides its airline partners with access to a broad customer base that books high-yielding international travel and add-on ancillaries.
HIGHLIGHTS:
· Fareportal is the number 1 privately held online travel company in flight volume.
· Fareportal partners with over 500 airlines, 1 million lodgings, and hundreds of car rental companies worldwide.
· 2019 annual sales exceeded $5 billion.
· Fareportal sees over 150 million unique visitors annually to our desktop and mobile sites.
· Fareportal, with its global workforce of over 2,600 employees, is strategically positioned with 9 offices in 6 countries and headquartered in New York City.
Role Overview
We are looking for a collaborative and detail-oriented Associate Product Manager to join the FinTech product team. At Fareportal, we are reimagining financial access and empowerment through innovative digital products. Our FinTech group builds solutions that help users with frictionless check outs across various products, reduce cost per ticket through various FinOps processes.
As an Associate Product Manager, you will play the crucial role of a Product Data Analyst in guiding data-driven product decisions. You will be working closely with smart and passionate team of product managers, collaborate with several business stakeholders and great engineering teams across the globe to transform complex data into actionable insights.
Responsibilities
· Partner with the product owners and business stakeholders to analyze data and process flows across various finance applications to identify friction points and surface potential opportunities.
· Analyze user behavior and improve customer checkout experience including conducting a/b tests.
· Track product adoption post-launch to track product metrics and identify areas of improvement.
· Review existing dashboards, develop new dashboards with insights and automated reporting.
· Collaborate with data engineering team to define data requirements and improve data quality and instrumentation.
· A great problem solver and can clearly break down complex problems and be able to articulate it to the team.
· You are excited about big and small opportunities alike and comfortable with ambiguity.
· You are able to evaluate industry, competitor, market, and technology trends and use as inputs for the product roadmap
· You are an effective communicator and are comfortable in leading discussions with senior executives
Required Qualifications
· 3 – 5 years’ work experience as a senior business/product analyst or an associate product manager with a keen eye for data in FinTech, E-Commerce, technology start-up and/or B2B (SaaS) companies.
· Experience in online flights product or payments would be an added advantage.
· B.E or B.tech from a reputed university with MBA/ PGDM.
· Strong analytical skills with technology background.
· Strong communicator – verbal and written.
· Strong in SQL, Excel, A/B testing tools.
· Proactive and willing to call out issues and suggest changes.
· Experience with Power BI or a similar tool would be added advantage.
Preferred Qualifications
· FinTech or OTAs in India (First preference)
· eCommerce and/or B2B (SaaS) companies
Disclaimer
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Fareportal reserves the right to change the job duties, responsibilities, expectations or requirements posted here at any time at the Company’s sole discretion, with or without notice.
