Company Overview
Over Four Decades of Travel & Technology Evolution
Fareportal is an AI-driven travel technology company that designs and operates intelligent digital platforms at global scale. Founded in 2003, the company was built on a foundation of industry expertise dating back to 1976, combining decades of operational knowledge with forward-looking digital infrastructure.
Our evolution reflects continuous investment in systems architecture, data intelligence, and scalable automation. What began as a traditional travel operation has transformed into a technology-led platform organization powering modern travel commerce across global markets.
Today, Fareportal’s proprietary infrastructure supports high-volume search, dynamic pricing, personalization, transaction management, and post-purchase servicing. By integrating advanced AI models with resilient back-end systems, we deliver performance, efficiency, and adaptability across regions and channels.
Built on Decades of Experience
Fareportal was founded in 2003 and built on a foundation of travel expertise dating back to 1976. That legacy of operational knowledge became part of Fareportal through the acquisition of Travelong, a full-service travel agency, bringing decades of industry experience into a technology-driven future.
AI-Powered Growth at Global Scale
Fareportal operates a global AI-powered travel technology platform that supports millions of digital interactions across regions and markets. Our systems integrate intelligent automation, real-time pricing engines, personalization models, and scalable backend architecture built to handle high-volume demand.
Our Brands
Duke’s Court Travel
A London‑based travel management specialist providing corporate travel services and part of the Fareportal Group
Technology That Feels Human
Fareportal combines advanced AI systems with real-world human expertise to power modern travel technology at scale. Our platforms automate complex workflows including pricing optimization, inventory distribution, demand forecasting, and customer engagement in real time.
At the same time, experienced global support teams provide oversight where human judgment adds value. This integrated approach ensures adaptability, accountability, and consistent performance across evolving markets and operating environments.
Awards + Recognition
American Business Awards Stevie Awards for Sales and Customer Service
2024
Stevie Awards Gold and Customer Service Bronze – Best Use of Technology in Sales
2024
Globee® Award Winner – American Business Achievement and Product Innovation
2024
Globee® Awards Bronze Winner – American Business Achievement in Customer-Centric Solutions
2024
Travel Weekly Magellan Award Silver – Overall Technology Solutions (Chatbot and AI System)
2022
Magellan Awards Gold Winner – Travel Weekly Magellan Award Overall Technology Solutions (CFAR)
2022
Business Excellence Globee Award – Contact Center Solutions (Chatbot AI System)
2022
Air Canada Circle of Excellence 2022 – South Platinum Member
2022
Stevie Winner for Sales and Customer Service – Most Valuable Response by a Customer Service Team
2022
Magellan Awards
Fareportal is pleased to announce receipt of two Gold awards in the 2024 Travel Weekly Magellan Awards competition. The Magellan Awards honor outstanding design, marketing, and services in a broad range of industry segments including Hospitality, Travel Destinations, Cruise Lines, Online Travel Services, Airlines and Airports, Travel Agents and Agencies, Tour Operators and Ground Transportation.
Globee® Awards
Fareportal, the New York-based travel technology organization behind leading online travel agencies CheapOair and OneTravel, was named the winner of two Bronze Awards from the 2024 Globee® Awards for American Business. Fareportal was awarded for Achievement in Customer-Centric Solutions and Achievement in Product Innovation.
