CheapOair Wins Top Design Honors for its Website

CheapOair website honored as “Best in Class” in Interactive Media Awards

November 25, 2014 — CheapOair, a leading hybrid (online/traditional) travel agency, announced today that it was recognized with top industry honors for its website.

CheapOair’s website was named “Best in Class” winner in the Travel/Tourism category in Interactive Media Awards. Out of 224 entries in the Travel/Tourism category, only 7 were selected as Best in Class winners. CheapOair’s website scored the win with a high, overall score of 481 out of 500.

“CheapOair’s website was earlier recognized as the fastest online travel agency website by Compuware, based on its average response time, availability and consistency,” said Harsh Sood, chief technology officer at Fareportal, the parent company of CheapOair. “We’re excited that CheapOair’s website is now honored by Interactive Media Awards based on its design, content, feature, usability and standards compliance.”

Created by the Interactive Media Council (IMC), a nonprofit organization of leading web designers, developers, programmers, advertisers and other web-related professionals, Interactive Media Awards recognize the highest standards of excellence in website design and development.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair Wins Top Creative Honors for its Mobile App and Mobile Website

CheapOair mobile app and website recognized as Gold winners in MarCom Awards

November 24, 2014 — CheapOair, a leading hybrid (online/traditional) travel agency, announced today that it was recognized with two top industry honors for its mobile app and mobile website.

CheapOair mobile app and mobile website were named as Gold winners in two categories – Mobile App of the Year and Mobile Website of the Year – in MarCom Awards. Only 23% of this year’s entrants were recognized with the Gold award.

Since launch, the CheapOair app has been downloaded a total of over 3 million times and is downloaded an average of 4,500 times a day. With the app, consumers can – a first in the industry – book ancillaries, such as baggage, premium seats, priority boarding, and even choose their exact seats. The app has been rated 4 or 5 stars by more than 80% of users and was named to the Top 10 Travel Apps of the Year list by App Annie (in the U.S. and 78 other countries).

“CheapOair’s app has been rated highly by its users and ranked on the Top 10 Travel Apps of the Year list by App Annie,” said Harsh Sood, chief technology officer at Fareportal, the parent company of CheapOair. “We’re excited that both the mobile app and mobile website are now recognized by MarCom Awards based on their creative design and usability features.”

Organized by the Global Association of Marketing and Communication Professionals, MarCom Awards is an international creative competition that recognizes outstanding achievement by marketing and communication professionals. More than 6,500 entries were received this year, from U.S., Canada and 15 other countries, with winners ranging from start-ups to Fortune 500 companies.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair named “Best in Class” by Interactive Media Awards

bestinclassCreated by the Interactive Media Council (IMC), a nonprofit organization of leading web designers, developers, programmers, advertisers and other web-related professionals, Interactive Media Awards recognize the highest standards of excellence in website design and development.
Out of 224 entries in the Travel/Tourism category, only 7 were selected as Best in Class winners, with additional 4 receiving Outstanding Achievement mentions. CheapOair website scored the win with a high, overall score of 481 out of 500. Marking our website’s first award, this is an exciting start to hopefully many more.
Congratulations to our entire development, design and online teams!

CheapOair App wins Gold at MarCom Awards

We’re excited to announce that our mobile app and mobile website were named as Gold winners in two categories – Mobile App of the Year and Mobile Website of the Year – in MarCom Awards.

marcomn-logoOrganized by the Global Association of Marketing and Communication Professionals, MarCom Awardsis an international creative competition that recognizes outstanding achievement by marketing and communication professionals. More than 6,500 entries were received this year, from U.S., Canada and 15 other countries, with winners ranging from start-ups to Fortune 500 companies.
Both our entries won Gold awards, with only 23% of entrants recognized with the Gold award. While this is of course not the first recognition for our Top 10 app, it is the first accolade for our mobile website – a very exciting achievement that showcases our engineering, design and marketing teams’ excellent work and that will hopefully be only the first of many future recognitions.

Congratulations to our mobile app and website teams!

 

CheapOair Announces Top Destinations for Thanksgiving 2014

Year-Over-Year Data Shows Four New International Cities are among the Top Traveled to Destinations

November 20, 2014 — CheapOair, the first flights-focused hybrid travel agency, today announced its top ten most popular domestic and international destinations for Thanksgiving. Los Angeles, Orlando and Denver once again dominated this year’s top three domestic spots, however the most popular international destinations list highlights Cancun as the most flocked-to destination this year, followed by Manila and San Juan.

Domestic Thanksgiving Travel Facts 2014 vs. 2013:
This year, the top destinations remain the same when compared to 2013, showing, for the majority, only slight increases in average airfare. In addition to the top three cities upholding their positions this year, San Francisco, CA and Chicago, IL made a jump to the top six destinations, which moved Las Vegas, NV to the number seven spot. The average roundtrip airfare of 2014 is approximately $392, and travelers seeking the best value can find the lowest fares to Orlando, Denver, Dallas, Chicago, Las Vegas, Ft. Lauderdale and Phoenix, as they are all priced below average.

domestic destinations data 11.19.14

International Thanksgiving Travel Facts 2014 vs. 2013:
This year’s data for international travel yielded four new destinations; Manila, Puerto Vallarta, Dublin and Sydney, replacing Mexico City, Guadalajara, Vancouver and London from 2013. This year, airfare prices are varied, showing a combination of both decreases and increases across the board. With a slight cost decline this year for Cancun, the destination moved to the number one spot, as opposed to being number three in 2013. However, the opposite occurred for Toronto, whose cost also declined from 2013 but now holds the sixth spot, versus the first.

intl destinations data 11.19.14

“When it comes to booking travel plans this Thanksgiving, we advise consumers to be flexible, and utilize CheapOair to compare fares and search for different flight options,” explains Thomas Spagnola, CheapOair’s Senior Vice President of Supplier Relations. “Booking flights that are scheduled to fly on off-peak days, whether that be shortening or extending the holiday weekend, will put travelers at ease, and produce the lowest fares.”

By consistently monitoring travel trends, CheapOair’s mission is to educate and aid consumers and travel professionals in both planning their travel accommodations and staying current on the most popular destinations. With a portfolio of products, including partnerships with 450 global airlines, CheapOair’s inventory is guaranteed to find the highest quality, cost efficient, reservations in the industry.

The fares referenced are averages, calculated based on bookings made 30+ days in advance, leaving anytime Friday before Thanksgiving and returning Sunday or Monday following the holiday. With that in mind, the average fare to the top 10 destinations is $391.00. With 90% confidence, CheapOair predicts that the fares can fluctuate +/- $160, based on tickets purchased prior to Nov 6, 2014.

For more information, please visit http://www.CheapOair.com, http://www.cheapoair.com/mobile, or on our social media pages, http://www.Facebook.com/CheapOair and https://twitter.com/cheapoair.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-556-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

Veronica Silver and Corissa Leong win Silver Stevie Awards

The results of the 11th annual Stevie Awards for Women in Business are in and both Corissa Leong, VP of Global Human Resources, and Veronica Silver, VP of Automation and Product Development, were named silver winners in the Female Executive of the Year category!

stevies_silverJudged by hundreds of executives from around the world, Stevie Awards for Women is the world’s most prestigious business awards program honoring female executives and entrepreneurs and the businesses they run. In their first global business awards entries, our female executives were only beat out by PayPal. The full list of winners is listed here.
Congratulations to Corissa and Veronica on this prestigious global recognition and their numerous achievements and excellent work at Fareportal. We are thrilled to know we’re not the only ones who appreciate their work – and to see this tangible, third party accolade from a high-profile global business awards program for our female leadership.
Congratulations!

CheapOair Contact Centers nominated for two International Service Excellence Awards

CheapOair’s customer service contact centers (seven total across the globe) have been nominated for ‘Contact Center of the Year’ as well as ‘Customer Focused Innovations of the Year’ within the 7th Annual International Service Excellence Awards.

CheapOAir---CCOrganized by the Customer Service Institute of America and International Council of Customer Service Organizations, International Service Excellence Awards are the preeminent awards for the customer service profession and are designed to recognize, promote, and reward excellence, professionalism, and outstanding achievement in the industry.
Up against more than 80 applicants in the Contact Center category, CheapOair was named one of 12 finalists. CheapOair was also named as one of only five finalists in the Customer Focused Innovations category, out of 50 applicants. In both categories, only the top 10-15% of applicants were selected as finalists.Judged by customer service experts and with previous winners including such industry leaders as Delta, FedEx and Wells Fargo, these nominations demonstrate the success of our tremendous efforts and focus on providing unsurpassed customer service to each of our customers.
The final stage of the judging process in these awards included a site visit to our Manhattan contact center on November 10th.
Congratulations to CheapOair contact centers and all our amazing agents!

Travelong Receives Outstanding Sales Award from SriLankan Airlines

Fareportal and its companies once again recognized for annual sales performance

November 04, 2014 — Travelong, a Fareportal company, announced today that it received an outstanding sales performance award from SriLankan Airlines, the national carrier of Sri Lanka. This marks the second consecutive recognition of Fareportal and its companies by the airline.

“Congratulations to Travelong on receiving the Silver Award for USA, We value our partnership and thank the Travelong team for their remarkable sales achievement for SriLankan Airlines in 2013/2014,” said Dillan Ariyawansa, head of SriLankan Airlines North America.

The award was presented during the 2014 Agent Awards ceremony at the Permanent Mission of Sri Lanka to the United Nations in New York on October 9, 2014, by Nishantha Wickremasinghe, chairman of SriLankan Airlines, Dillan Ariyawansa, head of SriLankan Airlines North America and Ajith De Alwis, operations manager of SriLankan Airlines USA.

“We are extremely proud to receive the Silver award from SriLankan Airlines for outstanding sales in 2013/2014,” said Sanjay Hathiramani, senior vice president of supplier relations at Fareportal, the parent company of Travelong and CheapOair. “To be continuously recognized by SriLankan Airlines further validates our commitment to providing the best value and unmatched choice for our consumers.”

According to Wickremasinghe, tourist arrivals in Sri Lanka have reached an all-time high since 2012, with double digit growth expected in 2014. Similarly, Travelong bookings to Sri Lanka have continued to increase every year, with frequent promotions encouraging customers to take advantage of Travelong’s flight-focused search engine, cheapest fares and fastest booking path in the industry to find affordable travel deals to one of the world’s most exciting destinations, Sri Lanka.

About SriLankan Airlines
SriLankan Airlines, the national carrier for Sri Lanka and the newest member of the oneworld alliance, is an award-winning airline with a firm reputation as a global leader in service, comfort, safety, reliability, and punctuality. Awards include World’s Friendliest Cabin Staff by Skytrax, Best Airline in South Asia from Travel Trade Gazette, World’s Most Reliable Operator of Airbus A330s and A340s by Airbus Industrie, and the Etihad Global Excellence Award for Best Regional Caterer. Launched in 1979, the airline’s hubs are located at Bandaranaike International Airport in Colombo and Mattala Rajapaksa International Airport, Hambantota providing convenient connections to its global network (including codeshare partners) of 89 destinations in 44 countries around the world. SriLankan has mutual code share services with Etihad Airways, Malaysia Airlines, Air Canada, Alitalia, Oman Air, Siberian Airlines, Finnair, Asiana Airlines and Mihin Lanka.

SriLankan Airlines joined the oneworld airline alliance on May 1, 2014 this year as the first carrier from the Indian Sub-continent. SriLankan now flies alongside some of the biggest and premier brands in the airline business – airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Royal Jordanian and S7 airlines. Together with its oneworld membership, the flagship carrier of Sri Lanka offers its customers convenient connections to a thousand destinations in over 150 countries, opportunities to earn and redeem frequent flyer miles any oneworld carrier and access to over 500 lounges for top tier frequent flyers.
http://www.srilankan.com

About Fareportal
Fareportal is a travel technology company that powers hybrid (online/traditional) travel agencies. Utilizing its innovative technology and company owned and operated contact centers, Fareportal has forged strong industry partnerships with over 450 airlines, 150,000 hotels and 100s of car rental companies to serve millions of customers every year. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal’s airline partners benefit from access to a broad customer base that books high-yield international travel and add-on ancillaries at a rate higher than the industry average. To learn more, visit http://www.fareportal.com.