Fareportal Joins the Tourism Cares Community

Membership supports destinations and workforce development, as well as engagement of staff and clients

New York, NY – September 2, 2015 – Fareportal, one of the fastest-growing travel technology companies, announced today its membership with Tourism Cares, the charitable arm of the travel and tourism industry.

Tourism Cares brings the entire travel and tourism industry together to make a greater impact on important issues, such as investing in emerging tourism destinations or those in crisis, and supporting a strong workforce. Tourism Cares helps the industry make the most of its giving and volunteering, for the benefit of employees, destinations and the traveling public.

“Fareportal supports several charities worldwide and we are honored to be a member of Tourism Cares, the travel industry’s charitable community,” said Corissa Leong, vice president of human resources. “Fareportal’s philanthropy division has previously provided financial donations and organized company charity events with several charitable organizations such as AIDS walk, Citymeals-on-Wheels, Covenant House, Humane Society, KEEN NYC, Punta Cana Foundation, Salvation Army and Wounded Warriors.”

Tourism Cares membership complements any corporate giving effort, offering a range of services and benefits: powerful outcomes and the satisfaction that come from working together; employee engagement and volunteering; B2B recognition and visibility; storytelling and advocacy; peer sharing of best practices; disaster response programzs, coordinating the industry when the needs are greatest; and even consulting and custom programs tailored for individual companies.

“We are thrilled to have Fareportal as part of our community,” notes Mike Rea, Tourism Cares CEO. “The stronger our membership, the greater our impact can be. It’s an honor to work with companies and employees so dedicated to giving back.”

About Tourism Cares:
Tourism Cares is a 501(c)(3) nonprofit organization that preserves and enriches the travel experience for future generations. Tourism Cares channel the philanthropic passion and commitment of the travel industry to protect and restore valuable destinations we all care about—and support those destinations as engines for prosperity and pride in their communities. Domestic programs focus on industry-wide volunteer events, capacity building for the non-profit stewards of tourism sites, and scholarships and mentoring to support a talented workforce. Globally, Tourism Cares’ efforts include corporate social responsibility partnerships, strategic investments, and advocacy and education across the travel industry. For additional information or to contribute to Tourism Cares, visit www.tourismcares.org.

About Fareportal:
Fareportal is a travel technology company that powers hybrid (online/traditional) travel agencies. Utilizing its innovative technology and company owned and operated contact centers, Fareportal has forged strong industry partnerships with over 450 airlines, 150,000 hotels and 100s of car rental companies to serve millions of customers every year. With a portfolio of consumer travel brands including CheapOair and OneTravel, Fareportal’s airline partners benefit from access to a broad customer base that books high-yield international travel and add-on ancillaries at a rate higher than the industry average. To learn more, visit www.Fareportal.com.

CheapOair Data Reveals Most Popular Destinations for Labor Day Weekend

Leading OTA Announces Las Vegas as Top Booked City Across the U.S.

New York – August 19, 2015 – Today, CheapOair, the first flights-focused hybrid online travel agency, announced the top five domestic and international destinations travelers are booking for Labor Day weekend. This year’s data shows that the most popular destinations include a new lineup of cities compared to last year, and unveiled that there are still deals to be found for customers looking to take advantage of the long weekend.

“This summer is a ‘destination summer,’ with the most popular cities being the major tourist destinations, such as Las Vegas, Los Angeles and Cancun,” said Thomas Spagnola, Senior Vice President of Supplier Relations at CheapOair. “With almost all of the top five domestic destinations under $300, our customers can still find great deals to help them make the most of their last summer holiday weekend.”

Domestically, this year’s top city for Labor Day Weekend travel is Las Vegas, with Denver, Chicago, Orlando and Los Angeles rounding out the list. This compares to 2014’s top five cities of Denver, Orlando, Tampa, Washington, D.C. and Boston. This year’s top five international destinations are all new cities, with Cancun, San Juan, Manila, Paris and Toronto making the list. Last year’s top five destinations were: St. Thomas, The Bahamas, Puerto Vallarta, San Jose Cabo and Aruba.

This year, travelers are opting for tourist destinations, including Las Vegas, Los Angeles and Orlando, with the majority of airfare under $300 for roundtrip.

Most Popular U.S. Destinations and Avg. Roundtrip Airfare
Las Vegas, $290
Denver, $270
Chicago, $258
Orlando, $265
Los Angeles, $368

Looking abroad, travelers are also interested in visiting “destination cities,” such as Cancun, Paris and Toronto.
Most Popular International Destinations and Avg. Roundtrip Airfare
Cancun, $425
San Juan,$411
Manila, $902
Paris, $1,094
Toronto, $316

The average prices above are based on bookings made on CheapOair.com by July 30th for travel between September 4th and September 7th. Fares are roundtrip and include taxes and fees. Fares are based on historical data, are subject to change, and cannot be guaranteed.

About CheapOair
CheapOair is a flights-focused hybrid travel agency that enables consumers to book online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-800-566-2345) bridges the gap between an online and traditional travel agency with certified travel agents available 24/7 to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair Announces Inaugural CheapOair Owards Finalists

CheapOair taps consumers to vote for the Most Effortless, Most Affordable And Most Enjoyable City of the Year on www.CheapOair.com/Owards

New York, NY – Wednesday, August 12, 2015 – CheapOair, a leading hybrid (online/traditional) travel agency, announced today the finalist cities for the inaugural CheapOair Owards, an awards program that celebrates American cities that best embody CheapOair’s overall mission and vision of making travel effortless, affordable and enjoyable.

The finalists were chosen by a panel of internal travel experts with centuries of collective travel and travel booking experience, which included CheapOair’s travel agents, executive team and the brand’s CEO and founder, Sam S. Jain. “CheapOair strives to make booking travel an effortless, affordable and enjoyable experience for customers, and we feel that each finalist city chosen embodies that very vision,” said Jain. “Determining each finalist was not a simple task among hundreds of exciting and accessible American cities, but I am thrilled about these finalists and look forward to the consumer voting and results.”

Residents and fans of the finalist cities can vote for their favorite city in each category by visiting www.CheapOair.com/Owards starting today until Saturday, October 12, 2015. The city that receives the most votes in each category will receive the CheapOair Gold Oward during the inaugural Owards celebration on Wednesday, October 20, 2015 in New York City.

The finalists in the three categories include:

Most Effortless City of the Year:
– Berkeley, CA
– Boulder, CO
– New Orleans, LA
– Portland, OR
– Salt Lake City, UT

Most Affordable City of the Year:
– Birmingham, AL
– Buffalo, NY
– Burlington, VT
– Detroit, MI
– Savannah, GA

Most Enjoyable City of the Year:
– Albuquerque, NM
– Ann Arbor, MI
– Honolulu, HI
– Newport, RI
– Pensacola, FL

For more information and to view the full list of city finalists, visit www.CheapOair.com/Owards, follow CheapOair on Twitter, Facebook and Instagram, and tweet using the hashtag #Owards.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-646-738-4820) bridges the gap between an online and traditional travel agency with trained travel agents available to help find deals and offers to destinations worldwide on over 550 airlines, 150,000 hotels, and 100s of car rental companies. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

China Airlines Awards CheapOair Five Million Dollar Sales Award

CheapOair recognized as a global leader in air bookings for China Airlines

NEW YORK, NY – July 8, 2015 – CheapOair, a leading hybrid travel agency, announced today that it received the 5 Million Dollars Sales Award from China Airlines, Taiwan’s largest airline and one of the leading airline carriers in Asia.

“We are thrilled about this award,” says Sanjay Hathiramani, senior vice president of supplier relations at Fareportal, the company that operates CheapOair. “We have had an excellent partnership with China Airlines for years and this award recognizes our effort to provide our customers an effortless, affordable and enjoyable booking experience.”

The 5 Million Dollar Sales Award, presented to CheapOair on June 16, 2015, recognizes the company for achieving ticket sales of five million dollars or more and its overall achievement as a global leader in travel.

Awarded at the China Airlines regional office in New York City, this award touts CheapOair’s sales achievements and recognizes the company’s success in coordinating and booking travel on behalf of customers on and offline.

“This award symbolizes the new heights CheapOair and China Airlines will reach together,” said Richard Mei, China Airlines’ District Sales Manager, Eastern Region USA. “China Airlines salutes CheapOair’s continued support and outstanding contribution, and we look forward to reaching new milestones together in the future.”

About China Airlines
China Airlines is Taiwan’s national carrier. China Airlines’ network includes 34 destinations in China, 14 destinations in Southeast Asia, 17 destinations in Northeast Asia, and the North American gateways are: Vancouver, Los Angeles, San Francisco, New York, Honolulu, with the brand new 777-300ER fleet service offered from LAX, SFO and JFK. China Airlines’ premium business class has just won the Red Dot Awards’ Best of Best.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-646-738-4820) bridges the gap between an online and traditional travel agency with certified travel agents available to help find deals and offers to destinations worldwide on over 450 airlines, 150,000 hotels, and 100s of car rentals. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

CheapOair Named Customer Service Department of the Year in American Business Awards

CheapOair also wins two additional gold, nine silver and five bronze awards in the 13th annual competition

NEW YORK, NY – Jun 30, 2015 – CheapOair, a leading hybrid (online/traditional) travel agency, announced today that its customer service department was honored as the Gold winner in the highly competitive Customer Service Department of the Year category in the 13th annual American Business Awards. This marks yet another accolade in CheapOair’s long line of customer service awards, following prior wins in 7th annual International Service Excellence Awards and 9th annual Stevie Awards for Customer Service 2015.

“CheapOair aims to make booking the perfect trip effortless, affordable and enjoyable, no matter whether travelers book online, via our app or by calling one of our customer care centers located around the world,” said Werner Kunz, chief operating officer at Fareportal, the company that operates CheapOair. “Providing superior customer service is at the heart of our company’s vision and we are particularly proud to add the American Business Awards to our long and growing roster of customer service awards.”

Nicknamed the Stevies for the Greek word meaning “crowned,” the American Business Awards are the nation’s premier business awards program. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, with more than 200 executives worldwide participating in the judging process to select this year’s Stevie Award winners.
CheapOair also won Gold in the Direct Response Video of the Year category for its latest “Perks” TV commercial and Julia Zamorska won Gold in the PR Executive of the Year category. Fareportal also won a total of nine silver and five bronze awards.

Winning three gold awards puts Fareportal in the fine company of organizations such as: MWW Group (four golds), AT&T, Girl Scouts of the USA, Gulfstream Aerospace, and Isagenix International (three gold wins) and Accenture, Bell Helicopter, Broadstreet, Carbonite, Cigna, Cyracom, IDEXX Laboratories, Hewlett-Packard, Lifesize, Marriott Vacations Worldwide, Roth Staffing Company, Signet, and SoFi (two gold wins each).
For award acceptance videos, please see: Direct Response Video of the Year award acceptance speech here and Customer Service Department of the Year award acceptance speech here. For a post-awards interview about the Customer Service Department of the Year win, please see here.

About CheapOair
CheapOair is the first hybrid (online/traditional) travel agency that enables consumers to book travel online, on mobile apps, by phone or live chat. CheapOair (http://www.cheapoair.com, 1-646-738-4820) bridges the gap between an online and traditional travel agency with trained travel agents available to help find deals and offers to destinations worldwide on over 550 airlines, 150,000 hotels, and 100s of car rental companies. Partner airlines benefit from access to CheapOair’s broad customer base that books high yield international travel and add-on ancillaries at above the industry average. Follow CheapOair on Facebook and Twitter to learn how to travel the world for less.

Fareportal wins Stevie Awards for Sales and Customer Service

Grand-Stevie-for-Customer-Service-logoThe Stevie Awards for Sales & Customer Service are the world’s top sales awards, business development awards, contact center awards, and customer service awards. More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges; and more than 100 members of several specialized judging committees determined the winner placements from among the finalists during final judging in February.

Fareportal won a total of two gold, six silver and six bronze awards in the 9th annual Stevie Awards for Sales & Customer Service. As a result of the company’s multiple recognition, as selected in independent judging by more than 200 business judges, Fareportal was also named #5 most awarded company during this year’s competition, among such industry leaders as DHL, Delta, John Hancock, Marriott and Vizio.

CheapOair’s customer service department won gold in the Innovation in Customer Service category and Ruben Bello, VP of international operations, won gold in the Customer Service Leader of the Year category. The company’s silver winners included customer service department, contact center and best use of technology categories, as well as individual silver recognition for customer service agents Devindra Seenarain and Carmen Jimenez. Bronze winners included Roy Sneharthi, SVP of operations, as well as customer service agents Nitin Verma, Yatendri Sahai and Fiona Sailo. OneTravel accolades included silver award for Belinda Bishop, senior director of operations and bronze award for Tony Pham, associate director of operations.

Congratulations to our excellent customer service teams, leaders and agents!

Fareportal wins in Hermes Creative Awards

Hermes-Creative-Awards-platinum-winner-2015About 6,000 entries from throughout the United States and 22 other countries were submitted in this year’s Hermes Creative Awards, an international competition for creative professionals involved in the concept, writing and design of traditional materials and programs, and emerging technologies. Only about 15 percent of the entries received the highest platinum honor, and about 22 percent received gold recognition.

CheapOair’s “Perks” TV commercial won Platinum in the Video / TV Ad of the Year category. CheapOair app and OneTravel website won Gold in Mobile App and Website of the Year categories, respectively. OneTravel app, CheapOair website and both CheapOair and OneTravel mobile websites received Honorable Mentions in their respective categories.

Congratulations to all teams involved in the recent successes!

CheapOair named finalist in Appy Awards

Appy Awards finalist 2015Organized by MediaPost, since 1996 one of the largest media, marketing and advertising online news sources, the Appy Awards highlighted the best in app innovation.

CheapOair was named a finalist in the Travel and Tourism App of the Year category in the Appy Awards.

Congratulations to our app team!

CheapOair wins multiple accolades in Communicator Awards

Communicator Awards website silver winner 2015The 21st annual Communicator Awards drew more than 6,000 entries from companies and agencies of all sizes and marked the largest and most competitive awards program honoring the creative excellence for communications professionals.

 

 

Communicator Awards app silver winner 2015CheapOair won silver in Website, iPhone App, iPad App, TV Commercial and Publicity Campaign of the Year categories in Communicator Awards.

Congratulations to all teams involved!

CheapOair named Nominee in Webby Awards

Webby Award nominee 2015Established in 1996 and hailed as the “internet’s highest honor” by The New York Times, The Webby Awards is the leading international award honoring excellence on the internet. The Webby Awards received nearly 13,000 entries from all 50 states and over 60 countries worldwide this year. From these, less than 8 percent were selected as nominees.

CheapOair app was named a Nominee in the Travel App of the Year category in the Webby Awards.

Congratulations to our app team!