Next-generation travel agency uses Amadeus technology to integrate ancillary seat selection into booking process for CheapOair and OneTravel
Fareportal, a high-tech, high-touch travel company powering the next generation of travel, and Amadeus, a leading provider of advanced technology solutions for the global travel industry, announced today that customers booking through CheapOair or OneTravel now have the ability to book preferred seating on select airline partners through Amadeus’ global distribution system.
The new technology allows travelers booking flights on CheapOair and OneTravel to see a real-time view of the available seats along with any additional costs associated with preferred seating. Due to Fareportal’s history of successfully selling ancillary products, Fareportal was selected by Amadeus as a partner to pilot test this new functionality on American Airlines flights.
“We are proud to offer our customers the option to purchase added value products on our sites,” said Sam S. Jain, CEO of Fareportal. “Working with Amadeus to make its ancillary products available for sale on CheapOair and OneTravel emphasizes our commitment to providing customers with more choices when booking their trip.”
The system integration allows customers to select paid seats through the interactive seat map before checkout for a seamless booking process and an enhanced customer experience. And although this back-end update will go unnoticed by consumers during the booking process, behind-the-scenes connectivity based on the latest NDC standards will help ensure more user satisfaction.
“At Amadeus, we are focused on providing technology and global travel content that enables our industry partners to offer consumers clear and convenient options so they can book their desired travel experience. The broader the choice, the better it is for the entire travel ecosystem,” said Scott Gutz, Chief Executive Officer, Amadeus North America.
Fareportal is dedicated to continually improving technology as well as providing added value for customers. Fareportal is excited to continue to lead innovation in the ancillary product category to offer customers more choices and more flexibility.
Fareportal is a high-tech, high-touch Travel Company that powers the next generation travel concierge service. Utilizing its innovative technology and company owned and operated global contact center, Fareportal has built strong industry partnerships providing access to over 450 airlines, 150,000 hotels, and hundreds of car rental companies that serve millions of customers every year. With a portfolio of consumer travel brands, including CheapOair and OneTravel, Fareportal’s airline partners can benefit from access to a broad customer base that books high-yield international travel and add-on ancillaries.
Amadeus provides the technology which keeps the travel sector moving – from initial search to making a booking, from pricing to ticketing, from managing reservations to managing check-in and departure processes. Our products and solutions help to improve the business performance of our customers: travel agencies, corporations, airlines, ground handlers, hotels, railways, car rental companies, airports, cruise lines and ferry operators. At the heart of our approach is innovation. Amadeus was recognized in 2014 and 2015 as the leading European investor in R&D for the travel and tourism sector by the EU Industrial R&D Investment Scoreboard, which ranks European companies by total investment in R&D. Over €4 billion have been invested in R&D since 2004. It is this strong commitment that we believe will enable us to continue working with our customers and partners to shape the future of travel.
Amadeus works in more than 190 markets with a worldwide team of more than 14,000 people. For the year ended December 31, 2015, the company reported revenues of €3,913.0 million and EBITDA of €1,465.0 million. Amadeus is listed on the Spanish Stock Exchange and forms part of the IBEX 35 Index.