CheapOair Wins Three Travel Weekly Magellan Awards

NEW YORK, October 7, 2010

CheapOair is the proud recipient of three of Travel Weekly’s esteemed 2010 Magellan Awards. CheapOair was honored with a Gold Award in the Promotional Videos category and Silver Awards in the Booking Interface and TV Campaign categories. The Travel Weekly Magellan Awards recognize the best in the travel industry and salutes the outstanding travel professionals behind it.

“We are thrilled to win three prestigious awards from the experts in our industry,” said Sam Jain, CEO of CheapOair. “CheapOair will continue to expand its marketing capabilities and provide our customers with great travel deals.”

CheapOair received the highest award in the Promotional Video category for its YouTube commercial contest. In the winning commercial “Lessons: Learned,” a newlywed couple experiences the disastrous consequences of not booking their honeymoon on CheapOair.

A Silver Award in the Booking Interface category recognizes CheapOair’s quick, convenient, and reliable online booking service. Booking requires only three pages of web navigation, the shopping cart is state of the art and the site handles over twenty million hits a day.

CheapOair also received a Silver Award for its first launched television campaign, targeted to the India communities in the United States and Canada. The campaign communicated CheapOair’s Golden Guarantees: Low Airfare and Hotel Rates, over 100 Million Flight Options on 400 airlines and 100,000 Hotels Searched, 24/7 Customer Service and Toll Free Number Support.

CheapOair’s superior online booking interface and customer-interactive marketing techniques earned the company three of the most distinguished awards in the travel industry. These achievements honor the best in the travel sector and recognize the exceptional service that CheapOair offers.

SOURCE: CheapOair

CheapOair.com Receives Prestigious LinkShare 2010 Golden Link Publisher’s Choice Award and Innovative Advertiser of the Year Nomination

NEW YORK, July 1, 2010

CheapOair.com, a top ten online travel agency in North America, won the prestigious LinkShare 2010 Golden Link Publisher’s Choice Award and received an Innovative Advertiser of the Year nomination. These accolades are awarded to affiliate programs that push for the implementation of new technology, promote revenue-producing campaigns, utilize unique initiatives that have facilitated new partnerships, increased sales and delivered great ROI. The Publisher’s Choice Award is bestowed to the advertiser with the most votes from the LinkShare publisher community.

“We feel tremendously honored to have won the Publisher’s Choice Award and for the Innovative Advertiser of the year nomination,” said Betty Cheung, affiliate marketing director at CheapOair. “Our priority has always been to help our affiliate partners reach their revenue objectives, to support them every step of the way and to keep the channels of communication open. Winning the Publisher’s Choice Award confirms that we’re doing right by them to continue and grow those relationships.”

The CheapOstay hotels affiliate program, site powered by CheapOair, is also on the LinkShare network, providing competitive incentives and a wide range of hotel inventory to customers.

“Congratulations to CheapOair.com on their success,” said Deepa Sureka, vice president of small business units at LinkShare. “Each year, LinkShare recognizes ecommerce leaders and innovators within our network with the Golden Link Awards. We are proud to have CheapOair.com among our many valued clients.”

The 8th Annual LinkShare Golden Link Awards ceremony was held at LinkShare Symposium East in New York City on June 22, 2010 and brought together more than 400 advertisers, affiliates, OPMs and agencies.

SOURCE: CheapOair.com

CheapOair.com Introduces Hotel Shopping Innovation With Up to 500 Hotels Viewed in One Comparison Screen

NEW YORK, September 15, 2008

CheapOair.com announced today an industry-changing innovation for customers, offering a new and speedy way to compare and shop for hotels, showing up to 500 hotel results on one page and allowing all information for a particular hotel to be accessed in one page, without extra clicking.

Launching in beta at hotels.cheapoair.com, CheapOair Hotels gives customers two ways to view results: the Qwik view, a unique display that allows hundreds of hotels to be viewed, and compared at once and a standard list view. For each hotel, consumers see all details displayed in one window, including photos, price, star rating and address instead of taking the customer to new pages, adding more ease and speed.

CheapOair Hotels offers the industry’s easiest comparison shopping for hotels with more than 85,000 hotels worldwide and advanced search and sort capabilities including cities, towns, landmarks and airports for over 44,000 locations. Easy to see and change sliders and check boxes allow the customer to control price, star rating, hotel brand or distance from a chosen location using Google map technology. Many hotel listings also show discount rates using AAA, AARP and others (when available).

“We have developed the technology and managed immense amounts of inventory to allow the customer a 360 degree view of what’s available and eliminated the overwhelming feeling that comes with scrolling and too many page changes,” said Sam Jain, CEO at CheapOair. “With CheapOair Hotels, we’re bringing the best hotel shopping experience to the industry and we’re proud to be the first OTA to display and streamline up to 500 hotel results in one easy-to-view grid format.”

CheapOair is launching an online advertising campaign beginning on September 15 and running for the next six months for a total of more than three million dollars. The media buy consists of new creative and new copy to support the launch of www.hotels.cheapoair.com and will run in a variety of online channels including MSN, Yahoo!, Google, TravelZoo, BookingBuddy and other meta-search engines.

All hotels booked on CheapOair Hotels are protected by CheapOair’s hotel rate guarantee, which guarantees that all customers will pay the lowest online price for exclusive and budget hotel rates on CheapOair Hotels. Phase two enhancements slated for March ’09 for CheapOair Hotels include user reviews, dynamic packaging and a Google map that clearly pinpoints all hotel options available on one map.

SOURCE: CheapOair.com

CheapOair.com Wins Hitwise Top 10 Award

NEW YORK, May 1, 2007

CheapOair.com, a budget travel website dedicated to leveraging the latest technology to deliver cheap airline tickets, announced today it has won the Hitwise Top 10 Award by visitors among all U.S. websites in the Travel Agency category for the quarter ending January, 2007.

“The success of our Web site is a result of our commitment to our customers and consistent technology upgrades,” said Sam Jain, CEO at CheapOair.com.

Hitwise reported that the online success of CheapOair.com is a fantastic achievement. As Hitwise measures over 900,000 Web sites, being one of the most popular websites visited by U.S. Internet users demonstrates the strength of CheapOair’s online marketing success.

Hitwise is the leading online competitive intelligence service. Only Hitwise provides its 1,200 global clients with daily insights on how their customers interact with a broad range of competitive Web sites, and how their competitors use different tactics to attract online customers. Since 1997, Hitwise has pioneered a unique, network-based approach to Internet measurement. Through relationships with ISPs around the world, Hitwise’s patented methodology captures the anonymous online usage, search and conversion behavior of 25 million Internet users.

SOURCE: CheapOair.com

 

CheapOair.com Introduces Auto-Airline Ticketing Technology

NEW YORK, January 17, 2007

CheapOair.com today announced the integration of a three-tier fraud detection technology that issues e-ticket confirmation to customers within a fraction of a second. This upgrade is in partnership with Fareportal Inc., which also announced auto-airline paper tickets to be integrated into FedEx shipping software, making transactions seamless and more efficient while still providing a secure environment.

“CheapOair.com has successfully achieved 90 percent of auto-ticketing in the domestic sector and 60 percent in the international sector,” said Harsh Sood, chief technology officer at CheapOair.com. “This technology will now enable end-users to simply print their e-ticket from their email without waiting for a third party to issue an airline ticket on their behalf.

By integrating the auto-ticketing technology, CheapOair.com is eliminating the need for customers to call the airlines or wait on hold for a customer service representative.

Through its partnership with Fareportal Inc., CheapOair is committed to bringing solid value to its customers by leveraging the latest technology and employing cutting-edge methods for providing the most cost-effective solutions to its customers.

SOURCE: CheapOair.com

CheapOair.com Acquires State of the Art Call Center

NEW YORK, October 9, 2006

CheapOair.com today announced that, in partnership with its technology partner Fareportal Inc., it has acquired a 26,000 square foot call center. This state of the art call center is equipped with the latest VOIP technology with the capacity to accommodate 950 agents.

The VOIP technology is provided by Inter-Tel, a leader in high-end call center solutions. Seamless, real-time reporting capabilities will allow CheapOair.com to operate 24 hours a day, allowing for over 3,000 calls to be handled daily.

“We have been considering outsourcing our call center to third party companies,” said Dominic John, infrastructure manager at CheapOair.com. “But by operating our own call center, we found we would save 55-60 percent, giving us the opportunity to pass the savings on to the customers who purchase travel through our Web site.”

CheapOair.com has been actively pursuing initiatives to upgrade customer care for its one million customers. The Web site now receives over 85,000 unique visitors per day.

“The new call center will allow us to provide service around the clock to our customers in the United States and Canada,” said Nikunj Dhawan, vice president of operations at CheapOair.com. “As we continue to hire well-trained customer support staff, we will better be able to offer the highest level of customer service.”

SOURCE: CheapOair.com

Fareportal Launches Web site That Offers Multi-Channel Lowest Fare Search and Booking Technology

NEW YORK, March 14, 2006

Fareportal today announced the launch of CheapOair.com, an online consumer air ticket wholesaler offering over 18 million special airfares, last-minute discounted fares, and unsold tickets at bargain rates. All fares are backed by the company’s low-fare guarantee, anywhere on the Internet.

CheapOair.com is partnered with major ticket wholesalers and travel technology providers to be able to provide their users with single-screen information in one simple search.

This recently launched Web site added cutting-edge technology through its technology partner, Fareportal Inc., which now enables customers to search multiple fare databases simultaneously while providing them with results on all airlines in a single screen within seconds. The published airfares are searched from multiple databases and the customer is assured that the fare is competitive.

After the highly successful launch of the site, the per-day visitor traffic continues to rise. It is now approaching 10,000 unique visitors daily.

“This new fare-search technology enhancement has helped us capture an audience that has time constraints and is looking for seamless transactions,” said Victor Alino, vice president of marketing at CheapOair.

CheapOair.com is one of the only major consumer sites to offer a two-step booking process. Within 10 seconds, over 12 databases, or 18 million fares, are searched and validated for seating.

“I thought our corporate travel agency always found us the lowest fares,” one satisfied client said, “but on a recent business trip to Japan, all flights were sold out and my colleague suggested Cheapoair.com. Not only did the company save me over $1,800, but my seats were confirmed right away. In today’s competitive travel market, we need innovative travel solutions like CheapOair.”

Recently, Cheapoair.com also upgrated its entire hardware to ensure full, 100 percent uptime.

“Our aim is to become the JetBlue of consumer travel sites,” Alino explained. “We aim to provide quality service and products at highly competitive rates, and are also building our call center’s infrastructure to ensure the smooth handling of large amounts of customer service calls.”

The company, based in New York City, has call centers throughout the United States and in Asia. Their target clients are leisure travelers and small to medium-sized business travelers who need a user-friendly service that offers speed and value. Travel packages including car and hotel are also offered.

SOURCE: Fareportal